Ottawa, Ontario

Parent Support line and Community Resource Line


This is a non-medical, bilingual service providing support, encouragement and suggestions to those concerned about issues related to child development and child behaviour. Referrals are made to appropriate professionals and agencies.
Raising children isn't easy. Talk to someone who understands.

The Parent Support and Community Resource Phoneline

Service is available in the Ottawa area  Monday to Friday, 9:00 a.m. to 4:00 p.m.


Phone: (613) 565-2467, ext. 222

To receive more complete information, please include the following:

  • Which area of the city do you live in?
  • What's the nearest major intersection to your home?
  • Do you have special concerns?
  • Your phone number, if you would like us to call.

We can give you information, resources and referrals on the following topics
(also available on the Interactive Family Services Map):

  • Family resources
  • Basics: food banks, help and information lines, transportation
  • Ontario Early Years Centres
  • Parent education
  • Parent support
  • Child care options, agencies, registries etc.
  • Children's activities
  • Community information/resource centres
  • Education
  • Family counseling
  • Health: community health centres, hospitals, pre and postnatal services
  • Multicultural services
  • Services for aboriginal peoples of Canada
  • National family organizations
  • Resources for children with special needs
  • Social/financial/legal services
  • Toys/books/crafts/clothes



Tip of the Day
Add a little vinegar to water in a spray bottle. Give it to your preschooler with a dry cloth and ask your child to clean the front of the kitchen appliances. This will keep him busy and happy for some time, and will build feelings of competence.
© 2018 Ottawa Parent Resource Centre
Committed to every child's development
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